Privacy Policy

Thank you for visiting our web site.

This privacy policy is meant to inform you how Bay Pointe Technology uses personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

• Shipping and Handling charges quoted are an estimate. We strive to include accurate shipping charges online,
  however, the actual charges billed to you may vary from the online estimate.
• Bay Pointe Technology does not seek to profit on shipping.
  The rate tier is determined by averaging fees across shipping zones and package weights.
  Our shipping charges are determined based on carrier rates plus packaging material estimates and insurance.
  Based on this structure, if our shipping costs are higher than quoted, Bay Pointe Technology will sometimes absorbs the difference.  However, if shipping costs are significantly higher than quoted, we reserve the right to reflect the cost increase on your invoice.
• Availability of hardware is determined by the market. Equipment that is sent to you may be refurbished or new.
  If we are unable to locate your parts, we will contact you to recommend alternative solutions.
• Most in-stock items are shipped within 1 to 2 business days after your order has been placed.
  Standard Overnight and Second Day shipping is not excluded from this processing time.
• If you order items with different stock availability, additional charges may apply.
• All shipments are insured. Contact us to determine if it is your responsibility or our responsibility to file a damage claim.
• Shipment to a P.O. box address or a hotel room is not allowed.
• All "standard" shipping is via UPS Ground service.
• UPS Ground shipments to businesses are day-definite, guaranteed to arrive by the day specified at shipment.
  Shipments to residential addresses are not.
• Please note: our warehouses do not ship on weekends and we do not offer Sunday or holiday delivery.
• Saturday shipping is available for an additional charge. Please indicate this request in the "Special Instructions" section.
• Oversized or odd shaped packages or orders with large quantities may cost additional to ship.
  These items will likely be shipped by freight carrier.
  The increased shipping cost will be reflected on your invoice and in the total of your processed charges.
• Overseas customers may have shipping charges in excess of those listed at checkout.
  These charges will be added into your total when your payment is processed in our office.
• Please call our shipping department at 800-746-1420 if you have any questions or need an exact quote.